Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: February 2026
1. Information We Collect
When you interact with Pool Inspection Melbourne, we may collect the following information:
- Contact Information: Name, email address, phone number, and property address when you submit enquiries or request quotes.
- Communication Records: Records of your correspondence with us via email, phone, or contact forms.
- Website Usage Data: Information about how you use our website, including pages visited and time spent.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide quotes
- Book and carry out your pool or spa safety inspection
- Communicate with you about our inspection services
- Improve our website and customer experience
- Send promotional materials (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third parties who assist us in operating our website and business (e.g., payment processors, delivery services).
- Legal Requirements: When required by law or to protect our rights and safety.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our services
You can control cookies through your browser settings. Disabling cookies may affect some website functionality.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: [email protected]
- Phone: 0423 090 211